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Top 10 Support Services Careers

Top 10 Support Services Careers

Providing competent and quality healthcare is a byproduct of a foundation of people committed to behind-the-scenes services and clinical care. Careers in support services are critical to the function of healthcare establishments. Whether you deliver meals, sanitize medical equipment, clean patient rooms, help patients with daily care, or transport patients throughout the hospital, you are a critical part of the healthcare team and caring for people at the times they need it the most. Before we get into the list, we need people to understand the definition of support services careers.

The Definition of Support Services Careers

The definition of the Support Services Careers pathway is that it includes occupations that interact with patients or the public to provide a therapeutic environment for the delivery of healthcare, this includes technical and professional careers.

In this top 10 list, we will be covering the top 10 support services careers along with what each of these positions does, their hiring requirements and support services pathway skills that are needed, and what salaries and benefits are common for careers in the support services pathway. Read on, and keep in mind, that we have plenty of these types of jobs on our niche healthcare job board Healthcare Consultant.

Support Services Careers and Jobs

1. Nursing Assistant

What They Do: Nursing assistants provide care and perform routine tasks under nursing and medical staff, indirectly. Your job would consist of performing a variety of tasks such as keeping patients’ rooms tidy, escorting patients to operating and examining rooms, setting up equipment, assistance with procedures, moving and storing medical supplies, as well as documenting and reporting any changes to patient’s mental, emotional, or physical conditions.


Hiring Requirements: Completion of a state-approved education program and passing of your state’s competency exam to become certified.

Average Salary: $28,350 is the average salary for a Nursing Assistant per year.

2. Medical Assistant

What They Do: Medical assistants perform office tasks like (answering phones, greeting patients, updating medical records, filling out forms, scheduling appointments, arranging for hospital admission and laboratory services, and bookkeeping) as well as a lot of medical care duties (taking patients’ blood pressure, preparing them for exams or assisting physicians during minor procedures).

Hiring Requirements: A high school diploma or postsecondary education certificate.

Average Salary: $33,610.

3. Meal Service Attendant

What They Do: Perform a variety of customer service, food preparation, and cleaning duties in medical establishments.

Hiring Requirements: Most learn their skills on the job. No formal education or previous work experience is required. Some places may make you take certain classes or get certain certifications, however.

Average Salary: The median hourly wage for food and beverage serving and related workers is approximately $11.06.

4. Patient Transporter / Orderly

What They Do: Transport patients and clean treatment areas.

Hiring Requirements: High School Diploma.

Average Salary: The median annual wage for patient transporters and orderlies is approximately $28,980 according to BLS.

5. Central Processing Tech / Surgical Technologist

What They Do: Assist in surgical operations.

Hiring Requirements: Typically need a postsecondary nondegree award or an associate’s degree. Certification can be beneficial in finding a job. A small number of states regulate surgical technologists and central processing techs.

Average Salary: The average median annual wage is $48,300 in the United States.

6. Dental Assistant

What They Do: Dental Assistants provide patient care, take x rays, keep records, and schedule appointments.

Hiring Requirements: Some states require assistants to graduate from an accredited program and pass an exam. In other states, there are no formal educational requirements, and dental assistants learn through on-the-job training.

Average Salary: According to BLS the average salary for this role is approximately $40,080.

7. Home Health Aide / Caregivers

What They Do: Caregivers, also known as home health aides, assist elderly or disabled adults with daily activities at home or in daytime care facilities. Duties can include a wide variety of things, but typically include making beds, doing laundry, preparing meals, advising families, the elderly and disabled on nutrition, cleanliness, and household utilities.

Hiring Requirements: A high school diploma or equivalent is typically required, though it’s not mandatory for some positions. That means this is a great hospital job without the need of a high school diploma.

Average Salary: The average salary for this position is $24,060 according to Monster.

8. Medical Secretary / Medical Administrative Assistant

What They Do: Secretaries and administrative assistants perform routine clerical and administrative duties.

Hiring Requirements: High school graduates who have experience using computer software applications usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Average Salary: The median annual wage for medical secretaries and medical administrative assistants was $39,850.

9. Medical Transcriptionist

What They Do: Medical Transcriptionists listen to voice recordings that physicians and other healthcare workers make and convert them into written reports.

Hiring Requirements: You typically will need a postsecondary education to become a medical transcriptionist. Prospective medical transcriptionists must have an understanding of medical terminology, anatomy and physiology, grammar, and word-processing software.

Average Salary: The median annual wage for medical transcriptionists was $33,380 in May of 2019.

10. Veterinary Assistant / Laboratory Animal Caretakers

What They Do: Veterinary and laboratory animal caretakers handle routine animal care and help scientists, veterinarians, and others with their daily tasks.


Hiring Requirements: Most veterinary assistants and laboratory animal caretakers have a high school diploma or equivalent and learn the occupation on the job.

Average Salary: The medial annual wage for veterinary assistants and laboratory animal caretakers is $28,590 according to BLS.

After reading through these, we hope that you have a good understanding of the support services pathway along with examples of an assortment of careers you can embark on that are within this pathway. We’ve told you about some amazing opportunities for jobs within the support services pathway and covered the definition of support services. If you’re looking for that one-of-a-kind position of your dreams, don’t forget to check out Healthcare Consultant. We have plenty of opportunities on our niche healthcare job board. We want to see you happy with your career choice.